Privacy Policy
Last updated: 28 June 2026
Company: Nexstory HK
Nexstory (operated from Hong Kong) respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our website and mobile application.
1. Information we collect
We collect information that you provide directly, such as when you create an account, subscribe to a plan, or contact support. This includes:
- Account data: name, email address, password (encrypted), and reading preferences.
- Usage data: books you read or listen to, time spent, bookmarks, and ratings.
- Device data: device type, operating system, and unique identifiers for analytics.
2. How we use your data
We use your information to:
- Provide, personalise, and improve our service (e.g., recommendations).
- Process payments and manage your subscription (via Google Play).
- Send service updates, tips, and promotional offers (you can opt out).
- Ensure security and prevent fraud.
3. Data sharing & disclosure
We never sell your personal data. We may share limited data with trusted partners:
- Payment processors (Google Play) – only for billing purposes.
- Analytics providers (e.g., Firebase) – to understand usage patterns.
- Legal compliance – if required by law or to protect our rights.
4. Data security
All data is encrypted in transit (TLS) and at rest. We follow industry standards to protect your information. However, no method of transmission is 100% secure.
5. Your rights & choices
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Request a copy of your data in a portable format.
To exercise these rights, contact us at [email protected].
6. Children's privacy
Nexstory is not directed at children under 13. We do not knowingly collect personal data from children. If you are a parent and believe your child has provided us with data, please contact us.
7. Changes to this policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.
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